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Delivery and Returns

Website Orders - Exchanges and Returns

We want you to be totally satisfied with every website purchase you make from Mandy Arora London but if you are looking to return an item for an exchange or refund, we will accept refunds on items purchased through our website.

Please ensure that you do not remove the security tag off the jewellery. 

After the items have been received by yourself, they can be returned within 14 days of this date.

Please contact us by email or by phone confirming that you want to return your unworn item.

Place the jewellery in the original packaging and seal securely.

Please send the item back to the below address using Royal Mail Special

Delivery. Please note that we cannot be responsible for delivery



Mandy Arora London

New Hatton Garden Address Coming Soon.

Please take the parcel to the post office counter to get your tracking 
number for proof of postage.

Please note that we do not accept liability for returned goods if you do not return them to us via the Post Office.

Unauthorised returns/exchanges may be returned to the sender - make sure that  items are returned within 14 days, however in good faith at the discretion of Mandy Arora Ltd items may still be accepted.

Failure to return goods other than via Royal Mail Special Delivery does 
not affect your statutory rights. Returns Policy for items on sale is the same as our returns policy noted above.

Delivery of Orders Made by Mandy Arora London


All items are delivered free of charge within the United Kingdom.

Delivery will take up to 7 days subject to the items being in stock.

Outside of the United Kingdom:

All items are delivered at a flat cost of £10.

Delivery to outside of the United Kingdom will take up to 14 days subject to the items being in stock.

We use a UK Royal Mail Secure Courier Services for all deliveries.